Customer Operations Lead

Customer Operations Lead

Run the EU sites: contracts, spares, support tickets and the monthly numbers every customer receives.

Run the EU sites: contracts, spares, support tickets and the monthly numbers every customer receives.

Team

Operations

Location

Rotterdam

Type

Full-time

Posted

Sep 10, 2026

THE ROLE

The role, in practice.

The role, in practice.

Responsibilities

  • Own the monthly customer report for each EU site.

  • Coordinate spares and on-site engineer visits within the 24-hour promise.

  • Be the first call for a site lead with a problem.

Requirements

  • Operations or customer success experience with industrial customers.

  • Dutch and English.

  • Calm under a phone call that starts with the line being down.

NEXT STEP

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